Being Half Trained Creates Mediocrity in Your Organization

July 31, 2019
Executive Coaching

The other day I was coaching a client who had a new role in his organization. It is a job that has plenty of responsibility and it is newly created. He can’t wait to do it.

 

The challenge, though, is that he has only been trained to part of it.  It’s like a wagon with three wheels. You might be able to hold up the end without the missing wheel to get the other wheels to move, but it will never be a smooth ride.

 

Here’s what’s going on. His supervisor trains him for the new role “when he (the supervisor) gets a chance.” It’s been months and she’s too busy with fighting fires and doing her own job.

 

Training is important. I have always asked my leaders to submit the training program for a new team member before the person is hired. I want to know that we have a solid plan in place to train and develop them.

 

Imagine hiring an actor for a role and you don’t have the script done. They can “kind of” act out the part, but without the script they have nothing solid to follow—and no idea where the story is going to go.

 

YOUR QUESTIONS FOR THE WEEK:

  1. Do you have any new positions you are going to hire?
  2. Can you come up with the training program— complete with dates so that it can be shown to the applicant?
  3. Could you ask the applicant what they think of the training program so that you know if it scares them or not?
  4. How many of your people are “acting out” their job and have not been completely and fully trained?
  5. Do you realize that these people could fail because there are new things coming at them all the time and they don’t even know some basic procedures they were never taught?

Dan Chiodo

Passion. Charisma. Results. It’s those values and a desire to see others achieve them for themselves that led Dan to found iMPACT Training & Development, a firm which offers training to guide individuals into a higher level of performance through executive coaching, motivational speaking, staff training and organizational development.

CERTIFIED COACH

As a Certified Mastermind Executive Coach, Dan teaches courses in leadership development, communication, sales, customer service and time management, with a focus on hands-on learning strategies.

AUTHOR: PerfectTIMING

Dan’s experience and interest in time management led to writing his book PerfectTIMING which is available on his website, as well as Amazon.com, Barnes & Noble and other books stores.

COMMUNICATION TRAINER

Dan also serves as the Senior Associate to Dr. Bill Wallisch, founder of MAIN Point, which is a communications firm that specializes in strategic communication skills for organizations worldwide. Clients include astronauts and cosmonauts of NASA, Coca-Cola, Starbucks, General Mills and the White House. MAINPoint also prepares well-known personalities for appearances on national television programs, such as Today, Nightline, Good Morning America and Meet the Press.

EXPERIENCE

Dan spent a great part of his career in the communications field, having served more than ten years as the President & Publisher of the Joplin (MO) Globe, which is one of the largest newspapers in Community Newspaper Holding’s (CNHI) groups of newspapers in the U.S.

Prior to that, Dan held several management positions with Ottaway Newspapers, the community newspaper division of Dow Jones, Inc. He has also worked at communications companies in Pennsylvania, Kentucky, Minnesota and Missouri.

ACCREDITATION

Dan graduated from East Stroudsburg University in Pennsylvania. He also attended the American Press Institute, Reston, Va., the management studies program at Kellogg University, Chicago, Ill., and Leaderpoint Management Development Institute, Overland Park, Ks. He also taught at the Bloomsburg Journalism Institute, Bloomsburg, Penn., and at Ashland Community College, Ashland, Ky. Dan was an instructor for the Xerox Professional Selling Skills program and administrated it for several Ottaway newspapers.

INTERNATIONAL WORK

Dan’s assignments have taken him to countries such as Mexico, Panama, Australia, the UK and Dubai. He has also taught in the U.S. for companies such as General Mills, Nestle, Medtronic, Knutson Construction, the State of Missouri and Freeman Health System hospitals.

JOHN MAXWELL TRAINING

Dan is also on the John Maxwell Team of instructors and coaches, working with John to offer his courses throughout the country.


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