Executive Coaching

Are the people in your organization focused? Here’s another question: How focused are they when you are not there? Read this blog to gather thoughts for your organization’s future.

There are times when a shift in our focus can make all the difference in the world. Read the thoughts of Life Coach Melody Morgan, my guest columnist this week.

Why do you want to be when you grow up. Maybe today you could start thinking about and acting on being the person you know you can be. Re-invent yourself!

You may be a thought leader and not even know it. Today, I’m going to challenge you to come up with the many topics in which you could be “the expert”.

What are you presently doing that create wonderful customer service experiences? Are there ways you could create additional and even better experiences for people?

This is a great time of year to look at your organization and decide what things should be changed for the better— both for your team AND your customers.

You must be ready to hire only the best individuals for your team so that your organization does not fall behind. You should also examine the levels of present employees to make sure you have an “all-star team”.

What are some important questions you should be asking about your organization in order to operate in this new “After COVID-19” world?

This just in: You need to be able to “change on a dime” if you want to stay in business after the COVID-19 period. Are you ready and able to do that?

Close the door. Pour your favorite drink. Begin thinking about all the future possibilities for your business and your life.

A negative attitude is something that should be handled immediately, whether it’s a team member, colleague, prospect or customer.

If you haven’t found the day and time that works best for you to “pull away and think inspirational thoughts” the time has come to do it.

How objective are you in looking at differing opinions and ideas from your own and are. Are you truly listening to what people are saying and feeling?

Is your birthday special? It could be. Improve your life each year by examining it and making adjustments.

Sometimes we’re so busy that we don’t take time to carefully think about ourselves as a person, not just a worker. We’ll show you how to eliminating some stress and think more clearly about everything.

When there is a pandemic like there is now, sometimes we are not sure what we can do to support our business during a rough time. There are seven areas that you could be working on while you’re waiting to get business back to normal.

I've created this FREE webinar that encourages you to think about COVID-19, how it has impacted our businesses and our lives and how you can plan for and address potential problems with solid, thought out solutions.‍

Take a deep breath and think about what good might come out of a pandemic.

There are always new things to learn about how to become a great time manager. This week’s blog gives you a new time-saver to consider.

We not only need to know how to prioritize our projects and goals, but also how to re-prioritize them all day long.

Sometimes we are so focused on what we’re doing that we don’t think of helping someone else out. Perhaps it’s time to start doing that. After all, when you help someone else, many times they want to help you in true turn.

What is it that swallows up our time so that we always feel like we are behind, instead of ahead?This post asks you to reflect on how you’re handling your time and how changes could make you feel more satisfied.

How often do you stop and take time to think about your life or are you so focused on your “to do” list and anything else that pops in your mind. Maybe it’s time to STOP and think again.

Everyone should know their purpose in life. In some cases you have LIFE PURPOSE and a CAREER PURPOSE. Take time to discover yours.

Here is a formula that will help you if you want to try a “Hit Refresh” program in improve the results you get in your organization or your life.

Life is so much better when you take time to appreciate someone or something someone has done. Here are some tips for doing that.

There are so many people and organizations that could use our help to lead a better life. Ask yourself whether there are ways with you or your organization could get involved to really make a difference for some philanthropic causes in your community.

Here’s a process that can add real enlightenment to your upcoming year and make it a success!

If we think our surgeon should always be up to date on all the latest surgical techniques (especially if they are operating on us) then why don’t we think it’s as important for us?

You’ve learned so much as a leader. Here’s a tip you may not have tried that could change your style and resonate well with all of your team members.

Maybe it’s time to examine what things in your organization need to stay the way they are and what things need to be added or changed.

This is a great time of year to “hit refresh” so that you are continually “leveling up”, no matter what you do in life.

Does what you say and how you say it create a positive experience for the audience or audiences you are talking to?

It’s time to evaluate everyone in your organization and what level they are serving their customers or potential customers.

Let’s fill in some 2020 blanks so that we envision one of the best years of our life.

Each year we should re-evaluate our office setting and see if we can shake it up, since that will shake up our thinking, too.

A solid training program for a new employee is usually the last thing to be created. Meanwhile, your new employee struggles.

What we need today is more people who lead their areas. They take ownership of whatever they are responsible for and get results.

Keeping up with the ways to connect with people is essential. In this blog we explore how to save time and money by doing more videoconferencing for your meetings.

Each time we think of a way to productively handle our time, we get one step closer to becoming the best time manager we know.

Imagine what you could accomplish if you hired people who were better than you at their area of expertise. This makes a great company.

If you handle clients and provide all you can for them, they will come back to you again and again.

A real measure of happiness in your job is whether you dread going to work OR whether you cherish almost every day.

This post examines what it would be like if you begin to “think like a boss”. Note: You’ll be surprised when you find out who your new boss is.

Some leaders are so busy developing others that they don’t even think a bout their own PDP (Personal Development Plan).

Each time you get to be a “servant leader” it should make you feel good. You’ve given someone else the tools to do a great job.

Examine what you do and how you do what you do so that you’re sure you want your employees to do things this way.

How do you handle big projects? Do you work away until you eventually hate the project, or do you know how to take some breaks?

It’s time to think about your morning routine and examine it. After reading this, maybe you want to change it up a bit.

Sometimes our people hear us say things over and over. Some of them actually tune us out because they assume we’ll do and say what we’ve done and said in the past.

Maybe now is a good time for you to think about what you offer and whether it makes sense, when compare to your competition.

Most executives want to be on the cutting edge of their field. This blog talks about traits needed to do that.

Here are 9 tips for handling communication with efficiency and professionalism.

In this blog, we take a look at something that sets your business apart from the rest. It involves being "in the moment" and remembering what your customers want and order from your organization.

If you’ve never done Focus Group before, you’ll want to read this post. It’s an inexpensive way to find out important information that could set a positive tone for your organization’s future.

Keep the focus on the customers who need your attention and assistance.

This blog looks at what happens when you make a customer uncomfortable and are unbending in your rules and policies.

Sometimes you need a reminder of how far you've come in whatever career you are in.

Servant Leadership is a style that has so many benefits and that is perfect for teams made up of any generation.

There’s so much in the news about Barbara Bush. My meeting with her was a memorable one I’ll never forget.

Birthdays should become yearly landmarks that have a unique special meaning every time you have one.

Most of us are welcoming when someone comes to our home. Do we do the same thing when they come through our doors where we work?

The reaction you get from a person who is "off duty" tells you a whole lot about what they would be like if they worked for your organization.

Sometimes it’s hard to admit you made a mistake. Don’t be one of those people. Learn from each mistake and then move on.

Sometimes what you create works out. But when you seem to have run out of ideas, throw away your notes and start over.

Sometimes we do things the same way for so long that we assume we are doing things the best way, but it can be good to take a look at some other options.

Although you don’t want fire ants around your house, are there any redeeming qualities that they have?

We often forget and lose sight of the many things that are going well around us. A Thankfulness Jar can help you to capture all these things.

Sometimes we take business cards for granted. Here, we look at the significance they can have if you know how to present them properly.

Vacation time is essential. This blog will help you change your mindset so that you ALWAYS take the vacation days you’ve earned.

You might be at the right place at the right time– and not even know it.

What has happened to your brand over the years? Are you working on making what you offer something people will want again and again?

How many people do you really need a meeting? Here are a few suggestions based on what the meeting is about.

Question: “How do I find time during the day to do my TPP (Top Priority Project)?”

It’s time to do next year’s Strategic Plan. Think about how you might change things up this year to create a Plan you can be proud of.

Take a good look at the people on your team. Are there any who are losing business for your organization?

Are there any areas of your organization that have not been examined for a long time and might be “dead’? Check this post for advice.

In this blog, Dan addresses what to do when you have corporate visitors—or any special visitors to your organization.

First impressions are important in life and in business. Examine the first impressions you and your establishment make on potential customers.

Sometimes we don’t realize how trying something differently than in the past to accent the importance of something can make a memorable experience.

People remember how they are treated. The right treatment will bring them back. The wrong treatment will send them away.

Most of us get so comfortable in what we regularly do, we don't give creativity and imagination a chance. Why not shake things up a bit?

Any organization can turn things around if they want to. If the TSA can do it, you can too!

One of the most important tasks in customer service today is customer retention. How much time are you spending in thinking about this area?

Even business strategies can expire. The beginning of the year is a great time to analyze them and see what needs to be replaced.

How can we do an even better job of customizing our products and services for our clients?

Let's give your policies and statements the “truth test” to be sure you're doing everything that you say you do.

When you draw up your New Year’s resolutions, maybe “inspiring a happy culture” should be toward the top of your list.

Let every sunset be a reminder to reflect on the day and to plan for the next.

Provide a little magic to make customers feel special at your organization!