How to Serve Up Your Criticism
Mary Kay Ash had a wonderful quote about criticism:
“Criticism is a sandwich best served between two layers of praise.”
You may have read one of my previous blogs that says you need to get to the point if you have something negative to say, but I think that the quote above still has merit.
When you call someone in to give them a helpful criticism, you could start by welcoming them in your office and telling them how important they are to your organization.
Then you can say that in order to help them develop, you’d like to give them some helpful advice.
After explaining what needs to be corrected and the benefit of doing that, you can close by offering the person hope that they will be successful in making the change that is necessary.
One last thought:
If you deliver more criticisms than you do compliments, maybe you need to make sure you are looking for the good in people. Too many leaders are constantly telling people what they need to fix and asking them if they are on deadline with projects.
If you do too much of this, people start to drift to thinking about working somewhere else where they will be recognized for the great things they do.
It’s all very simple, yet sometimes we complicate it.