“I Can’t Resist Doing Business with You”

October 28, 2019
Executive Coaching

Car shopping can be a real chore. It is not one of my favorite things to do. But it was and so we began the long process. What I discovered this time was that the youngest salespeople were willing to listen to what my wife and I were saying:  ”We’ll tell you what we’re looking for. You tell us if you have it. Then give us a price and if it meets our budget, we’re ready to purchase.”

What’s interesting is that when our service manager heard that we might not be buying from this dealership again, he tried his best to keep us. My wife was not happy with the dealership ,so I really didn’t think they had a chance, but I was incorrect.

The SALESPERSON we had was more than willing to offer a reasonable price for our car.

The FINANCE MANAGER worked to make the process as speedy as possible.

The NEW CUSTOMER MANAGER worked with us to make sure that we understood details of the car.

The SIGNING MANAGER made the signing process efficient, well organized and painless.

The SERVICE MANAGER was so happy that he was still going to still be able to serve us.

What I’m saying is that we felt like we were with a family of folks who really cared about us.

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Dan Chiodo

Passion. Charisma. Results. It’s those values and a desire to see others achieve them for themselves that led Dan to found iMPACT Training & Development, a firm which offers training to guide individuals into a higher level of performance through executive coaching, motivational speaking, staff training and organizational development.


As a Certified Mastermind Executive Coach, Dan teaches courses in leadership development, communication, sales, customer service and time management, with a focus on hands-on learning strategies.


Dan’s experience and interest in time management led to writing his book PerfectTIMING which is available on his website, as well as Amazon.com, Barnes & Noble and other books stores.


Dan also serves as the Senior Associate to Dr. Bill Wallisch, founder of MAIN Point, which is a communications firm that specializes in strategic communication skills for organizations worldwide. Clients include astronauts and cosmonauts of NASA, Coca-Cola, Starbucks, General Mills and the White House. MAINPoint also prepares well-known personalities for appearances on national television programs, such as Today, Nightline, Good Morning America and Meet the Press.


Dan spent a great part of his career in the communications field, having served more than ten years as the President & Publisher of the Joplin (MO) Globe, which is one of the largest newspapers in Community Newspaper Holding’s (CNHI) groups of newspapers in the U.S.

Prior to that, Dan held several management positions with Ottaway Newspapers, the community newspaper division of Dow Jones, Inc. He has also worked at communications companies in Pennsylvania, Kentucky, Minnesota and Missouri.


Dan graduated from East Stroudsburg University in Pennsylvania. He also attended the American Press Institute, Reston, Va., the management studies program at Kellogg University, Chicago, Ill., and Leaderpoint Management Development Institute, Overland Park, Ks. He also taught at the Bloomsburg Journalism Institute, Bloomsburg, Penn., and at Ashland Community College, Ashland, Ky. Dan was an instructor for the Xerox Professional Selling Skills program and administrated it for several Ottaway newspapers.


Dan’s assignments have taken him to countries such as Mexico, Panama, Australia, the UK and Dubai. He has also taught in the U.S. for companies such as General Mills, Nestle, Medtronic, Knutson Construction, the State of Missouri and Freeman Health System hospitals.


Dan is also on the John Maxwell Team of instructors and coaches, working with John to offer his courses throughout the country.

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