Is it Time to ‘Hit Refresh’?

January 13, 2020
Executive Coaching

I opened up a magazine I subscribe to the other day and noticed it looked  completely different.  It was kind of exciting to see this whole new look.  When I opened to the first page the lead article from the editor was entitled “Hit Refresh.” She explained that they had made all types of improvements that their readers wanted.


I would guess some of the changes might have been done  to save time or costs, but we’ll go with “the changes were made to make readers happy”.


I really liked most of the change; however, there were some that I really questioned including a few things it had before that it doesn’t have now. I might wonder why they changed anything that seemed to work well the way it was. In the end, the reason a reader will continue to read a magazine is if they still find enough value in it.


Perhaps this is a good time for us (as leaders or team members) to “hit refresh”. Let’s take a look at all we do and how we do it. Let’s consider some behavior or procedural changes that might make us more effective—and even get better results. Just like readers of the magazine, if we don’t “hit refresh” now and then our team members may stop listening to us. Eventually, they may lose faith or even move on. And we don’t want to lose any of the good ones.



If you’ve just started to read my blogs, I regularly include questions or points you might want to use for your weekly team meeting or daily huddle. Maybe they need a touch of “hit refresh”:


  1. If I were to “hit refresh’ for my work life, what would I change?
  2. After making a list of any changes, mark down WHY you would make that change.
  3. First, think about yourself.
  4. Second, think about the team members you serve.
  5. Now think about people outside your organization, your customers, or clients
  6. Don’t forget to think about your any vendors you deal with
  7. Don’t forget to “hit refresh” in your private life, too.

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Dan Chiodo

Passion. Charisma. Results. It’s those values and a desire to see others achieve them for themselves that led Dan to found iMPACT Training & Development, a firm which offers training to guide individuals into a higher level of performance through executive coaching, motivational speaking, staff training and organizational development.


As a Certified Mastermind Executive Coach, Dan teaches courses in leadership development, communication, sales, customer service and time management, with a focus on hands-on learning strategies.


Dan’s experience and interest in time management led to writing his book PerfectTIMING which is available on his website, as well as, Barnes & Noble and other books stores.


Dan also serves as the Senior Associate to Dr. Bill Wallisch, founder of MAIN Point, which is a communications firm that specializes in strategic communication skills for organizations worldwide. Clients include astronauts and cosmonauts of NASA, Coca-Cola, Starbucks, General Mills and the White House. MAINPoint also prepares well-known personalities for appearances on national television programs, such as Today, Nightline, Good Morning America and Meet the Press.


Dan spent a great part of his career in the communications field, having served more than ten years as the President & Publisher of the Joplin (MO) Globe, which is one of the largest newspapers in Community Newspaper Holding’s (CNHI) groups of newspapers in the U.S.

Prior to that, Dan held several management positions with Ottaway Newspapers, the community newspaper division of Dow Jones, Inc. He has also worked at communications companies in Pennsylvania, Kentucky, Minnesota and Missouri.


Dan graduated from East Stroudsburg University in Pennsylvania. He also attended the American Press Institute, Reston, Va., the management studies program at Kellogg University, Chicago, Ill., and Leaderpoint Management Development Institute, Overland Park, Ks. He also taught at the Bloomsburg Journalism Institute, Bloomsburg, Penn., and at Ashland Community College, Ashland, Ky. Dan was an instructor for the Xerox Professional Selling Skills program and administrated it for several Ottaway newspapers.


Dan’s assignments have taken him to countries such as Mexico, Panama, Australia, the UK and Dubai. He has also taught in the U.S. for companies such as General Mills, Nestle, Medtronic, Knutson Construction, the State of Missouri and Freeman Health System hospitals.


Dan is also on the John Maxwell Team of instructors and coaches, working with John to offer his courses throughout the country.

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