Thank Goodness They Don’t Walk YOUR Talk

September 30, 2019
Executive Coaching

Sometimes as an owner or leader of a business gets hardened by negative experiences or sticky situations with people, he or she starts to become less inclined to do the right thing. We probably see it more often in terms of how they handle internal situations and their people, but occasionally it will occur in the areas that involve our customers and clients.

As an executive coach, sometimes I will have a leader point out something that I suggest as a leadership principle to practice, but they notice that their leader does the opposite. They will ask me why their leader does it that way. If I am coaching the leader, I may explore the area with him or her in a session, but sometimes I am coaching the leader’s leaders.

In those cases I usually say that because I am teaching them a leadership program where each step is built on the last, they should practice what they’re learning. In my mind all the steps lead to the most effective results for today’s world.

The other day a leader told me that his client needed a report to answer some questions he had. The needed report happened to be done by the CEO and she was especially busy that week. The CEO said, “He’ll get it when I get around to doing it.”

This is one of those times when the leader could have “walked” the CEO’s “talk” and given his client that same message. That, however, could have cost the organization some business.

Luckily, the leader was very creative and resourceful and found a new way to get the necessary information. 

As a leader of your organization, are you walking your talk and making sure that if you have become “soured” about anything, you reconsider what you say and do so that your organization doesn’t lose business because of something you did or said?

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Dan Chiodo

Passion. Charisma. Results. It’s those values and a desire to see others achieve them for themselves that led Dan to found iMPACT Training & Development, a firm which offers training to guide individuals into a higher level of performance through executive coaching, motivational speaking, staff training and organizational development.


As a Certified Mastermind Executive Coach, Dan teaches courses in leadership development, communication, sales, customer service and time management, with a focus on hands-on learning strategies.


Dan’s experience and interest in time management led to writing his book PerfectTIMING which is available on his website, as well as, Barnes & Noble and other books stores.


Dan also serves as the Senior Associate to Dr. Bill Wallisch, founder of MAIN Point, which is a communications firm that specializes in strategic communication skills for organizations worldwide. Clients include astronauts and cosmonauts of NASA, Coca-Cola, Starbucks, General Mills and the White House. MAINPoint also prepares well-known personalities for appearances on national television programs, such as Today, Nightline, Good Morning America and Meet the Press.


Dan spent a great part of his career in the communications field, having served more than ten years as the President & Publisher of the Joplin (MO) Globe, which is one of the largest newspapers in Community Newspaper Holding’s (CNHI) groups of newspapers in the U.S.

Prior to that, Dan held several management positions with Ottaway Newspapers, the community newspaper division of Dow Jones, Inc. He has also worked at communications companies in Pennsylvania, Kentucky, Minnesota and Missouri.


Dan graduated from East Stroudsburg University in Pennsylvania. He also attended the American Press Institute, Reston, Va., the management studies program at Kellogg University, Chicago, Ill., and Leaderpoint Management Development Institute, Overland Park, Ks. He also taught at the Bloomsburg Journalism Institute, Bloomsburg, Penn., and at Ashland Community College, Ashland, Ky. Dan was an instructor for the Xerox Professional Selling Skills program and administrated it for several Ottaway newspapers.


Dan’s assignments have taken him to countries such as Mexico, Panama, Australia, the UK and Dubai. He has also taught in the U.S. for companies such as General Mills, Nestle, Medtronic, Knutson Construction, the State of Missouri and Freeman Health System hospitals.


Dan is also on the John Maxwell Team of instructors and coaches, working with John to offer his courses throughout the country.

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